In the heat of the moment when you’re upset about something, it’s easy to do things that you might regret. This is a simple concept and most people realize this… but this is an important reminder to really apply discipline here. When emotions are inflamed, nobody thinks very clearly and behavior can be erratic. So, if at all possible, take a deep breath and wait as close to 24-hours as you can before responding / reacting. You’re response may be an email, a phone call or a direct confrontation with somebody – whatever it is, 9 times out of 10, it can wait. Obviously, 24 hours is a target time period because you can technically ‘sleep on it’, but the point is to take some period of time to pause and calm down before reacting (and likely doing something you might regret).